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Delegate access: Levels of permission

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When you invite other people or Adaptive Web Hosting customer support sends a request to access your account, you can set one of these access levels to control what these delegates can do in your account.

Access levelDelegate can:
Products, Domains, & PurchaseMake purchases on your behalf using your stored payment method.

Access your products (including product control panels) and cancel new products.

For domains, you can permit management actions, transfer actions, or both. For more info, see Assign delegate folder permissions.
Products & DomainsAccess your products (including product control panels) and cancel new products.

For domains, you can permit management actions, transfer actions, or both. For more info, see Assign delegate folder permissions.
Domains OnlyDomain management actions, transfer actions, or both. For more info, see Assign delegate folder permissions.
Accounts Connection OnlyAccess your account at a future time. No current product access or purchases. Select this access level to keep a delegate connected to your account for future work.

No matter the access level you grant, your delegate cannot:

  • Manage or add payment methods to your account
  • Invite others to access your account
  • View or change your account credentials (like your password or Support PIN)
  • View your order history
  • Upgrade products; Only new purchases and renewals are supported

Next steps

  • Now that you’ve learned about access levels, you can invite others to access your account.

More info

  • As the account owner, you can change a delegate’s access level any time.
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